Shipping-returns

silver and gold

SHIPPING SCHEDULE-Most items will ship within 3 days of receipt of payment. Custom orders may take up to 3 weeks to ship but may ship sooner.

 

OUR SHIPPER-USPS Priority both domestic and international with tracking and delivery confirmation is the usual method of shipping. Special arrangements are available in some cases. We charge flat rates of $10.00 domestic and $35.00 international. We cover costs for insurance and any other fees incurred in shipping.

 

RETURNS-I hope you’ll be delighted with your new piece. If you are not happy please contact me right away. Exchanges and returns are accepted when arrangements are made within 7 days after you receive the item. The piece must be returned in original unused condition. We suggest you purchase insurance for full price of piece as we are not responsible for lost or damaged pieces.

 

Upon our receipt of the piece in fine condition we will issue a refund or exchange credit for price of item and taxes, all shipping costs are  nonrefundable. Sale and special orders are final sales.